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Driving a Better Parking Experience
There's a better way to manage intercom and inbound customer service calls.
We combine parking domain expertise, a flexible software platform and our professional customer service center, or your staff, to ensure customer problems are resolved efficiently, according to your facility's business rules.
Must Be Easy? Think Again!
When people assume managing parking is a breeze, you know the truth - it's anything but! From juggling sales and marketing to handling maintenance and staffing, the challenges are endless.
But fear not, Parker Technology has your back, tackling over 3 million parking problems a year. Whether you prefer DIY or full support, we've got you covered, from revenue collection to customer service and everything in between. Say goodbye to parking headaches and hello to a smoother, stress-free experience with Parker Technology!
Industries We Serve
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Higher Education
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Municipality
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Private Operator
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Healthcare
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Hospitality
Problems We Solve
Customer Experience
Traffic Flow
24/7 Service
Lack of Data
Revenue Loss
We Answer the Call
The vast majority of “help” calls are due to confusion, not automation failure. At Parker Technology, we provide the software platform and friendly interaction your customers need to clear up confusion and be on their way. On average, we answer calls in 15 seconds and resolve issues in under a minute. 10,835,192
Our Latest Content
Consumer Data Report
When Tech Falls Short
Automation promised to remove friction from the parking experience, but consumers aren’t feeling the smooth ride. The tech that’s meant to simplify can sometimes do the opposite.
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Human Help Isn’t Old-School...It’s Essential
Some people think “automation” means “elimination.” As in, eliminate the humans, eliminate the headaches, eliminate the cost. But anyone who’s ever screamed “REPRESENTATIVE!” into their phone at a voice menu knows that automation doesn’t always equal improvement.
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Hard-Earned Insights from Call Center Trenches
If you grew up in a “because I said so” household, you already know the management style that doesn’t scale. We all want to know our purpose: “I need to be able to understand what I do and how it impacts the company vision.”
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Calculate Your Investment
We can't put a price on peace of mind. But a cost estimate for your facility? We can help with that.
Get An Estimate